Shipping policy
Shipping Information
Thank you for shopping at MonPeluche! We are dedicated to delivering your cuddly new friends to your doorstep as quickly and safely as possible.
Please review our shipping guidelines below:
🚚 Delivery Timeline
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Standard Shipping: All orders are processed and delivered within 7 to 9 business days (excluding weekends and holidays).
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Tracking: Once your order has been handed over to our courier, you will receive a confirmation email containing a tracking number so you can follow your plushie's journey.
✉️ Need Help?
We want your experience with us to be perfect. If you have any questions about your delivery, need to change your shipping address, or if your package is taking a little longer than expected, please don't hesitate to reach out.
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Customer Support Email: support@monpeluche.com
Note: Please make sure to double-check your shipping address at checkout. MonPeluche cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address details.
Thank you for choosing MonPeluche!